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The company has a long-term relationship with SCONUL
and their library and converged services satisfaction
templates comprise part of most of the surveys we conduct.
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When
evaluating library services, questions explore users'
views of everything from opening hours to library-based
IT and wireless support, use of mobile phones in the library,
use of e-learning facilities, disability access, new acquisitions,
library signage and internal lay-out.
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Case
study
Library Data
Case
study
E-learning
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